The Application That Gets Lost Between Banks
Auto loan brokers and dealership finance officers who track application pipelines in text messages and handwritten notes hit a specific problem at the moment a bank declines and the file needs to move to the next institution: the co-maker information is in an email from two weeks ago, the bankstatements submitted to RCBC may not have the same date range as BDO requires, and nobody is sure whether the interview on this application has been conducted yet.
An application record that captures principal and all co-makers in structured fields, tracks submission and result status per bank independently, and flags which documents are still outstanding — before the application moves anywhere — eliminates the scramble that happens between a decline at one institution and a submission to the next.
The multi-bank structure of this template (RCBC, BDO, ASIALINK as separate status/date/remark fields) reflects the reality of Philippine automotive finance: a single application routinely gets shopped to multiple lenders simultaneously or sequentially, and each institution has its own timeline, result status, and set of follow-up requirements. A single "Bank Result" field that can only hold one answer doesn't work for this workflow.
How Co-Maker Income Classification Changes the Application
The Source of Income classification per applicant — Locally Employed, Owns a Business, OFW Landbased, OFW Seaman, Remittance, Pensioner — is not a demographic note. It determines what documentation is required and what the bank's credit assessment process looks like for that individual.
An OFW seaman co-maker requires a Contract of Employment and proof of remittance. A locally employed principal requires a Certificate of Employment with salary and three months' payslips. A business owner requires DTI or Mayor's Permit plus business photos. These are different document sets, and the income classification field triggers the correct requirements checklist.
The Needs to Forward First multichoice field makes this explicit: when an application is missing specific documents before it can be forwarded to a bank, the field flags exactly which requirements are outstanding. The list includes bank statements, employment certificates, remittance proof, business permits, property photos, IDs for principal and co-makers, and proof of billing. Checking the relevant items creates an action list rather than a verbal summary that gets forgotten.
The Interview as a Required Step
Interviewed as a boolean and Date Interviewed and Interview Remarks as companion fields capture the credit interview that most Philippine auto loan applications require before bank submission. The interview is not a formality — it's where income claims are verified verbally, where the co-maker's relationship to the principal is established, and where flags are raised about the application's probability of approval before documents are submitted.
An application with Interview Remarks that say "principal unable to verify employment tenure, company phone not answered during verification" is a very different submission than one where the remarks confirm employment and the co-maker independently confirmed their income. The remark field captures the assessor's judgment in a way that the Result status field cannot.
Rating per application — a 5-star field — is the internal quality assessment that tells the agent how much time to invest in chasing outstanding documents and following up with banks. An application rated 2 stars with a business owner principal who can't produce a Mayor's Permit and an OFW co-maker who hasn't remitted in 6 months has a different priority in the pipeline than a 4-star application where everything is in order except the photocopy quality on one ID.
BDO Remarks and Asialink Remarks as separate text fields capture the bank-specific feedback that explains a decline or an approval with conditions — information that is otherwise scattered across emails and phone calls and impossible to compare across applications or use to improve future submissions.